We're Here to Help
Do you need to speak to someone right now in New Zealand about a problem you are having?
Call us today in Tauranga on 07 262 1000, or 0800 262 300, for old-school local computer or mobile device support.
Our Services
7-day Onsite and Remote Support
Don’t worry, we’re not disappearing once you’ve got your new equipment. If you ever have questions, or things aren’t going as planned, we’re just a phone call away, 7-days a week with old-school help.
We come to you, whether to fix issues, or give you answers and strategies for using devices, we’re here to keep your digital life simple.
We can often fix things remotely, so then, we don’t need to travel to you. If you have a Windows or Mac computer problem, we can support you anywhere in New Zealand, or even if you are traveling overseas.
When you choose us, you’re getting reliable support that’s always there for you.
Methodology – to last a lifetime
As a well-established IT company dedicated to serving non-technical retail customers in their homes, we specialise in simplifying your digital experience. Our expertise shines in effortlessly synchronising your devices and enabling seamless sharing of files, photos, contacts, and emails across Windows, Apple, and Android devices.
Whether you’re a Windows enthusiast, an Apple aficionado, or dedicated to the Android ecosystem, we’re here to ensure your technology works harmoniously, tailored to your specific needs.
Our goal is to empower you to stay effortlessly connected and organised in your personal digital space, allowing you to enjoy the benefits of streamlined technology without any hassle.
Shopping for new Technology?
When it comes to picking the right new devices (computer, laptop, iPad, iPhone, tablets, phones, or printers) for your home, we’re here to make things easy. Our job is to help you choose the right devices that fit in perfectly with how you live. Whether you’re into just having a simple tool for getting basic personal stuff done online, cool gadgets for your home, or things to keep you entertained, we’ve got your back. We’ll recommend devices that work for your budget and won’t feel outdated in a blink of an eye. A new computer or laptop today should remain relevant for a decade.
Once you’ve made your selections, we handle data transfer and setup to ensure seamless harmony among your devices. No more confusion about connections or compatibility – we’ve got that covered.
Google Reviews
Rating
Listened and fixed my problem with a friendly manner and approach. Great service.
I've been visiting Silver Service IT for a number of Years now and always get the Results that I've been after, plus that bit more that I didn't know I could Use. The Team now of 4 with the Antoon at the Lead helps me out every Time, with follow up if need be. Recommend all to invest with Silver Service IT, if in Business or just trying to sort out your own Computer or Mobile Phone. With Sound IT knowledge the Team can help you Out with, Safety/Security in mind. Great service. I was Hacked at one stage a couple of Years back and by going to Silver Service, Everything was Sorted Out - Good Results happy with Outcome. Recommend to All 👏 Plenty of Parking, friendly Team and Even Free Coffee ☕.
87 years old and phone a mess. Quick effective action and expert advice. Highly recommended.
Fabulous service. The computer technican (Timothy) had the patience of a saint to be able to understood my bumbling gibberish and sorted them out with me sitting beside him watching him work his magic. He explained what he was doing and why and asked my persmission before he moved or deleted files. Thank you Timothy and Silver Service for saving my sanity (and my poor husband doesn't have to put up with my ranting anymore).
I can’t recommend Silver Service IT highly enough. They were instrumental in getting my accounting firm up and running, taking care of everything from domain names through to setting up all of my hardware and systems.What really stood out was how seamless they made the whole process. They took the stress out of the technical side of things and explained everything in a way that actually made sense, which was hugely appreciated.Their service was efficient, responsive, and genuinely supportive — nothing ever felt like too much trouble. It gave me real confidence knowing everything was set up properly from the start.If you’re looking for IT support that is reliable, knowledgeable, and easy to work with, I would absolutely recommend Silver Service IT.
Antoon offers and excellent service and to a older person, he listened to my needs and worked with me to get the set up what I wanted. Excellent. Thoroughly recommend.
Thank you for your help, you made setting up our printer so much easier. Great communication. Speedy service. Highly recommend
Silver Service IT have been helping us for years and we get on great!
Our Technology
WordPress
Woo Commerce
PHP
Ubiquiti
Andriod
TP Link
Synology
Sophos
Logitech
cPanel
Philips
Canon
Brother
Samsung
Asus
Lenovo
Acer
HP
Apple App
Microsoft