Residential

We're Here to Help

Do you need to speak to someone right now in New Zealand about a problem you are having?
Call us today in Tauranga on 07 262 1000, or 0800 262 300, for old-school local computer or mobile device support.

Our Services

7-day Onsite and Remote Support

Don’t worry, we’re not disappearing once you’ve got your new equipment. If you ever have questions, or things aren’t going as planned, we’re just a phone call away, 7-days a week with old-school help.

We come to you, whether to fix issues, or give you answers and strategies for using devices, we’re here to keep your digital life simple.

We can often fix things remotely, so then, we don’t need to travel to you. If you have a Windows or Mac computer problem, we can support you anywhere in New Zealand, or even if you are traveling overseas.

When you choose us, you’re getting reliable support that’s always there for you.

Methodology – to last a lifetime

As a well-established IT company dedicated to serving non-technical retail customers in their homes, we specialise in simplifying your digital experience. Our expertise shines in effortlessly synchronising your devices and enabling seamless sharing of files, photos, contacts, and emails across Windows, Apple, and Android devices.

Whether you’re a Windows enthusiast, an Apple aficionado, or dedicated to the Android ecosystem, we’re here to ensure your technology works harmoniously, tailored to your specific needs.

Our goal is to empower you to stay effortlessly connected and organised in your personal digital space, allowing you to enjoy the benefits of streamlined technology without any hassle.

Shopping for new Technology?

When it comes to picking the right new devices (computer, laptop, iPad, iPhone, tablets, phones, or printers) for your home, we’re here to make things easy. Our job is to help you choose the right devices that fit in perfectly with how you live. Whether you’re into just having a simple tool for getting basic personal stuff done online, cool gadgets for your home, or things to keep you entertained, we’ve got your back. We’ll recommend devices that work for your budget and won’t feel outdated in a blink of an eye. A new computer or laptop today should remain relevant for a decade.

Once you’ve made your selections, we handle data transfer and setup to ensure seamless harmony among your devices. No more confusion about connections or compatibility – we’ve got that covered.

Google Reviews

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Ken Goebel
September 24, 2024

Antoon has been great to deal with at all times, and Katy too. Extremely happy with response times and effective solutions.thank you so much. My sledgehammer is safely back in my shed!

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Sue Allan
September 24, 2024

Silver Service IT are amazing. Antoon set up my complete office system. Everything works smoothly, and simply. Everything was considered and actioned effortlessly. A fantastic service and great people to work with. 100% recomendation from me.

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Edward Wall
September 24, 2024

Silver Service respond quickly to any IT problems we may have. They take care of all our business IT, hosting, providing and setting up our computers. Makes our life easy so we can crack on doing what we do - thanks

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Denise McEnteer
September 21, 2024

great service with Antoon being very responsive.

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Peter Butterworth
September 20, 2024

We initially contacted Silver Service IT for help with synchronizing our system. Antone proposed and implemented a solution that we are extremely satisfied with. I would recommend Silver Service IT Ltd to anyone requiring IT advice, solutions and excellent support.

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Sheena Spittles
September 20, 2024

Problems are always dealt with in a timely manner.

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Dave Ryan
September 19, 2024

Shifting into new accommodation and requiring an update of our computer and tablets. We contacted Silver Service IT Ltd and arranged an appointment for Antoon to do a home visit. Very professional service with very good advice as to alterations to our system, has meant a vast improvement in our internet and tv systems. Highly recommended.

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Hugh Marston
September 16, 2024

Top class, knowledgeable service.

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Gary Russek
September 12, 2024

I had a meltdown with my old computer, and a security scare.Antoon was very quick off the mark , and stopped any harmful doings. Then I bought a new computer with Silver Service, and was set up by Antoon…. Truly efficient, would thoroughly recommend. Regards Gary Russek.

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Martin Bramley
July 9, 2024

Great service, I was Hacked and Everything was Sorted Out - Good Results happy with Outcome. Recommend to All 👏

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Murray F Smith
June 6, 2024

Have had v good and prompt service from Antun. Our dog regularly voices his appreciation when Antun appears . . .

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Marc Banks
May 3, 2024

Awesome service & advice! Will be using for all our IT needs.

Our Technology