Residential

We're Here to Help

Do you need to speak to someone right now in New Zealand about a problem you are having?
Call us today in Tauranga on 07 262 1000, or 0800 262 300, for old-school local computer or mobile device support.

Our Services

7-day Onsite and Remote Support

Don’t worry, we’re not disappearing once you’ve got your new equipment. If you ever have questions, or things aren’t going as planned, we’re just a phone call away, 7-days a week with old-school help.

We come to you, whether to fix issues, or give you answers and strategies for using devices, we’re here to keep your digital life simple.

We can often fix things remotely, so then, we don’t need to travel to you. If you have a Windows or Mac computer problem, we can support you anywhere in New Zealand, or even if you are traveling overseas.

When you choose us, you’re getting reliable support that’s always there for you.

Methodology – to last a lifetime

As a well-established IT company dedicated to serving non-technical retail customers in their homes, we specialise in simplifying your digital experience. Our expertise shines in effortlessly synchronising your devices and enabling seamless sharing of files, photos, contacts, and emails across Windows, Apple, and Android devices.

Whether you’re a Windows enthusiast, an Apple aficionado, or dedicated to the Android ecosystem, we’re here to ensure your technology works harmoniously, tailored to your specific needs.

Our goal is to empower you to stay effortlessly connected and organised in your personal digital space, allowing you to enjoy the benefits of streamlined technology without any hassle.

Shopping for new Technology?

When it comes to picking the right new devices (computer, laptop, iPad, iPhone, tablets, phones, or printers) for your home, we’re here to make things easy. Our job is to help you choose the right devices that fit in perfectly with how you live. Whether you’re into just having a simple tool for getting basic personal stuff done online, cool gadgets for your home, or things to keep you entertained, we’ve got your back. We’ll recommend devices that work for your budget and won’t feel outdated in a blink of an eye. A new computer or laptop today should remain relevant for a decade.

Once you’ve made your selections, we handle data transfer and setup to ensure seamless harmony among your devices. No more confusion about connections or compatibility – we’ve got that covered.

Google Reviews

google
Rex Hannaford
February 24, 2024

I'am semi retired and operate a small business Accounting service therefore totally reliant on my computer. I recently experienced a catastrophic collapse of my hard drive. However thanks to Antoon's knowledge and methodology, who had previously set up and programmed my computer against such an event. Within a period of about three hours he had completely restored my computer back to its original state, without losing any information files or programmes. I highly recommend Silver Service It Ltd. Rex

google
Margaret Cowles
December 4, 2023

Called Antoon he was here within about 15 mins. I highly recommend Antoon great service.

google
Colleen Gunn
November 3, 2023

Very pleased with prompt, efficient, professional help for me when my computer recently "crashed". Would definitely recommend.

google
Philippa Lewis
September 18, 2023

Thank you Antoon for your prompt reply to my query and fixing the problem in no time at all and at a reasonable cost. Much appreciated by this "oldie".

google
Raewyne Tawa
September 14, 2023

Antoon offers and excellent service and to a older person, he listened to my needs and worked with me to get the set up what I wanted. Excellent. Thoroughly recommend.

google
Denise Fitzpatrick
August 14, 2023

Silver Service IT certainly lived up to their name in resolving the issues I had with my iPhone, iPad and computer yesterday. Recommend this company unreservedly. Denise.

google
Ellie McIvor
June 2, 2023

Exceptional service

google
Christine Wade
June 1, 2023

Silver Service are the BOMB? No matter how hopeless you feel you are they explain and put you right. If you want phone or iPad or computer fixed they'll be right there.

google
Paul & Vicki Roberts
April 28, 2023

Efficient, personable, effective service whilst adding to our knowledge of the system and programmes. VERY helpful.

google
Kathleen Landsman
April 14, 2023

The company were very efficient and explicit in all areas of our business.

google
Nikke Pottkamper
April 4, 2023

I recently purchased a new laptop from Silver Service IT. I found the service and staff to be professional, friendly and approachable, patient and willing to assist with any questions or advice needed. I highly recommend SS IT. Thank you. Nikki 🙂

google
Kevin & Louise Dean
February 25, 2023

We have used Silver Service IT for about 3 years. They have always offered us excellent professional advice and product information. When we have had computer and software issues they responded very quickly and resolved the issues. Our latest purchase has been a new laptop.Silver Service IT provided us with exactly what we needed.They exceeded our expectations in setting it up.We do not hesitate in highly recommending Silver Service IT.

Our Technology