Business

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We're Here to Help

As an IT company helping small to medium sized companies, our primary goal is to provide technology solutions that empower businesses to succeed in the digital age. We understand that small businesses face unique challenges and have different technology needs than larger enterprises, which is why we work closely with our clients to tailor our services to meet their specific requirements.

 

Our services range from hardware and software installation to network setup and maintenance, data backup and recovery, cybersecurity solutions, cloud computing, website design and development, and IT consulting. We offer affordable packages that small businesses can choose from to ensure they have access to the technology solutions they need without breaking the bank.

 

We take pride in providing ongoing support to our clients to ensure that their systems and networks are always up and running, and are protected from potential cybersecurity threats. Our team of IT professionals is available 365-days to provide guidance, answer questions, and troubleshoot any issues that may arise.

 

As a small business ourselves, we understand the importance of providing personalised and responsive service to our clients. We work hard to build strong relationships with our clients and earn their trust by delivering high-quality solutions that help them achieve their goals.

 

In short, we are an IT company dedicated to helping small businesses harness the power of technology to enhance their operations, improve efficiency, and drive success.

Our Services

Streamlined Procurement

Elevate your small to medium-sized business with our end-to-end procurement solutions. At Silver Service IT, we streamline procurement for businesses like yours. From initial consultation to equipment delivery, every step is handled meticulously.

Our logical approach simplifies product acquisition, removing unnecessary complexities. Our team handles the process, letting you focus on core activities.

Additionally, our advanced setup and integration services optimise your workflows, incorporating new technologies for increased operational efficiency. With Silver Service IT, you gain a strategic partner dedicated to enhancing overall business performance. Elevate your business, simplify processes, and excel with us.

Onsite & Remote Support

Our 365-day onsite and remote support is designed to cater to the unique needs of your business. With our onsite support, our skilled technicians are just a call away from stepping into your workplace, diagnosing issues first-hand, and implementing solutions to minimize disruption.

For situations that can be resolved remotely, our experts utilise advanced tools and secure connections to troubleshoot and resolve issues without delay, regardless of your location.

This seamless blend of onsite and remote support guarantees that your IT operations stay smooth and efficient, day in and day out.

No Single Point of Failure

In the realm of today’s New Zealand business landscape, it’s imperative to keep cybersecurity, the looming potential of data breaches, hardware or software glitches, and the specter of both intentional and unintentional human errors at the forefront of your considerations, irrespective of your business’ size.

Incorporating the right Business Continuity and Disaster Recovery solution into your strategy is pivotal to ensuring swift recovery and resumption of customer service.

We bring to the table these solutions sourced from top-tier vendors, backed by our commitment to proactive monitoring and management through our Silver Service IT Managed Service Agreement.

Google Reviews

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Rex Hannaford
February 24, 2024

I'am semi retired and operate a small business Accounting service therefore totally reliant on my computer. I recently experienced a catastrophic collapse of my hard drive. However thanks to Antoon's knowledge and methodology, who had previously set up and programmed my computer against such an event. Within a period of about three hours he had completely restored my computer back to its original state, without losing any information files or programmes. I highly recommend Silver Service It Ltd. Rex

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Margaret Cowles
December 4, 2023

Called Antoon he was here within about 15 mins. I highly recommend Antoon great service.

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Colleen Gunn
November 3, 2023

Very pleased with prompt, efficient, professional help for me when my computer recently "crashed". Would definitely recommend.

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Philippa Lewis
September 18, 2023

Thank you Antoon for your prompt reply to my query and fixing the problem in no time at all and at a reasonable cost. Much appreciated by this "oldie".

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Raewyne Tawa
September 14, 2023

Antoon offers and excellent service and to a older person, he listened to my needs and worked with me to get the set up what I wanted. Excellent. Thoroughly recommend.

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Denise Fitzpatrick
August 14, 2023

Silver Service IT certainly lived up to their name in resolving the issues I had with my iPhone, iPad and computer yesterday. Recommend this company unreservedly. Denise.

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Ellie McIvor
June 2, 2023

Exceptional service

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Christine Wade
June 1, 2023

Silver Service are the BOMB? No matter how hopeless you feel you are they explain and put you right. If you want phone or iPad or computer fixed they'll be right there.

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Paul & Vicki Roberts
April 28, 2023

Efficient, personable, effective service whilst adding to our knowledge of the system and programmes. VERY helpful.

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Kathleen Landsman
April 14, 2023

The company were very efficient and explicit in all areas of our business.

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Nikke Pottkamper
April 4, 2023

I recently purchased a new laptop from Silver Service IT. I found the service and staff to be professional, friendly and approachable, patient and willing to assist with any questions or advice needed. I highly recommend SS IT. Thank you. Nikki 🙂

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Kevin & Louise Dean
February 25, 2023

We have used Silver Service IT for about 3 years. They have always offered us excellent professional advice and product information. When we have had computer and software issues they responded very quickly and resolved the issues. Our latest purchase has been a new laptop.Silver Service IT provided us with exactly what we needed.They exceeded our expectations in setting it up.We do not hesitate in highly recommending Silver Service IT.

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