Silver Service IT
YOUR TECHNOLOGY PARTNERS
Virtual CIO/IT Director services, capacity planning, business continuity design and testing, security strategies
Streamlined procurement services for networks, computers, laptops, printers and smartphones
Microsoft 365, Google, Windows, Apple MacBook, iPad, iPhone, Android, Linux
365-day Telephone, Remote and Onsite Support - 0800 262 300
What sets us apart?
Since 2016 we've grown into Tauranga's leading personal computer installer for locals, be they in business, or retired from business. In that time we have built enduring relationships with clients across New Zealand based on trust, integrity, and exemplary service.
Business
- I.T. Problem solving, day and night
- Optimise your existing I.T. infrastructure
- Supply and service new business equipment
- Synchronised, centralised company file sharing
- Premium Email Hosting, Onshore Data Centre
- Fibre, Wireless, Network, VOIP, Audio Visual solutions
- 365-day, onsite, telephone, or remote support
Residential Support
- Supply of new computers, laptops, printers, phones
- Windows 10/11, Android, setup, and support
- Apple MacBook, iMac, iPad, iPhone support
- Transfer all old files to new computer
- Synchonise all of your devices
- 7-day, onsite, telephone, or remote support
Our Services
Business
Streamlined Procurement
Elevate your SMB with our end-to-end procurement management. Silver Service IT simplifies the journey, ensuring streamlined product acquisition, advanced setup, and integration services to optimise your business workflows and financial efficiency.
Onsite & Remote Support
Our support works around the clock to fit your business needs. When you need us in person, our skilled technicians are ready to step in, diagnose, and fix issues. For quick solutions, our remote experts use secure connections to troubleshoot from anywhere.
No Single Point of Failure
Cybersecurity, data breaches, and human errors are critical concerns for businesses of all sizes. Our Business Continuity and Disaster Recovery solutions, backed by leading vendors and proactive monitoring, offer peace of mind through Silver Service IT’s Managed Service Agreement.
Residential
Shopping for new Technology?
We assist you in selecting new technology devices to fit into your life. Our recommendations consider your budget and ensure lasting relevance. Once chosen, we handle data transfer and setup, ensuring synchronisation with your other existing devices. We’re here for you today, making buying technology easy.
Methodology – to last a lifetime
We simplify your digital life. Seamlessly syncing your devices, we enable effortless file sharing across Windows, Apple, and Android – no matter your preference. We ensure your tech works together seamlessly. Stay effortlessly connected and organised in your digital realm with hassle-free technology.
7-day Onsite and Remote Support
We’re here for you 7 days a week, ready to help with any equipment questions or issues. Whether on-site or remotely, we simplify your digital life, offering support in New Zealand and even when you’re traveling. Choose us for reliable and accessible assistance.
How We Work With You
Initial Consultation and Information Gathering:
- The journey begins with an initial consultation.
- We sit down with you to understand your specific IT needs, challenges, and goals.
- This step is crucial for us to tailor our services to your unique requirements.
- During this consultation, we'll discuss your current IT infrastructure, pain points, and any future projects or objectives you have in mind.
Solution Development and Implementation:
- Based on the insights gained from the initial consultation, our experienced team will develop a customised IT solution tailored to your business.
- This solution may include services such as secure email hosting, procurement assistance, break-fix support, service level agreements, and more, all designed to address your IT needs comprehensively.
- We work closely with you to ensure a seamless implementation of these solutions, minimizing disruption to your operations.
Ongoing Support and Maintenance:
- Our commitment doesn't end with implementation.
- We offer continuous support and maintenance to ensure that your IT environment remains efficient, secure, and up-to-date.
- Whether you require assistance with troubleshooting, updates, or guidance on technology strategies, our team is just a phone call away, providing reliable support 7 days a week.
- We aim to simplify your digital life and help your business thrive in the ever-evolving IT landscape.
Testimonials
Rating
Listened and fixed my problem with a friendly manner and approach. Great service.
I've been visiting Silver Service IT for a number of Years now and always get the Results that I've been after, plus that bit more that I didn't know I could Use. The Team now of 4 with the Antoon at the Lead helps me out every Time, with follow up if need be. Recommend all to invest with Silver Service IT, if in Business or just trying to sort out your own Computer or Mobile Phone. With Sound IT knowledge the Team can help you Out with, Safety/Security in mind. Great service. I was Hacked at one stage a couple of Years back and by going to Silver Service, Everything was Sorted Out - Good Results happy with Outcome. Recommend to All 👏 Plenty of Parking, friendly Team and Even Free Coffee ☕.
87 years old and phone a mess. Quick effective action and expert advice. Highly recommended.
Fabulous service. The computer technican (Timothy) had the patience of a saint to be able to understood my bumbling gibberish and sorted them out with me sitting beside him watching him work his magic. He explained what he was doing and why and asked my persmission before he moved or deleted files. Thank you Timothy and Silver Service for saving my sanity (and my poor husband doesn't have to put up with my ranting anymore).
I can’t recommend Silver Service IT highly enough. They were instrumental in getting my accounting firm up and running, taking care of everything from domain names through to setting up all of my hardware and systems.What really stood out was how seamless they made the whole process. They took the stress out of the technical side of things and explained everything in a way that actually made sense, which was hugely appreciated.Their service was efficient, responsive, and genuinely supportive — nothing ever felt like too much trouble. It gave me real confidence knowing everything was set up properly from the start.If you’re looking for IT support that is reliable, knowledgeable, and easy to work with, I would absolutely recommend Silver Service IT.
Antoon offers and excellent service and to a older person, he listened to my needs and worked with me to get the set up what I wanted. Excellent. Thoroughly recommend.
Thank you for your help, you made setting up our printer so much easier. Great communication. Speedy service. Highly recommend
Silver Service IT have been helping us for years and we get on great!
So, How Can We Help?
Are you about to overhaul your IT systems to meet demand?
Need professional IT advice?
Book an appointment today.
Do you need to get a second opinion? Is your project running late? Need extra support to implement?
Call Silver Service IT on 07 262 1000
or 0800 262 300.
Do you need to speak to someone urgently about an IT problem you are experiencing?
Office hours: 8:00 AM - 6:00 PM.
After hours: 022 262 1000.