We're Here to Help
Do you need to speak to someone right now in New Zealand about a problem you are having?
Call us today in Tauranga on 07 262 1000, or 0800 262 300, for old-school local computer or mobile device support.
Our Services
7-day Onsite and Remote Support
Don’t worry, we’re not disappearing once you’ve got your new equipment. If you ever have questions, or things aren’t going as planned, we’re just a phone call away, 7-days a week with old-school help.
We come to you, whether to fix issues, or give you answers and strategies for using devices, we’re here to keep your digital life simple.
We can often fix things remotely, so then, we don’t need to travel to you. If you have a Windows or Mac computer problem, we can support you anywhere in New Zealand, or even if you are traveling overseas.
When you choose us, you’re getting reliable support that’s always there for you.
Methodology – to last a lifetime
As a well-established IT company dedicated to serving non-technical retail customers in their homes, we specialise in simplifying your digital experience. Our expertise shines in effortlessly synchronising your devices and enabling seamless sharing of files, photos, contacts, and emails across Windows, Apple, and Android devices.
Whether you’re a Windows enthusiast, an Apple aficionado, or dedicated to the Android ecosystem, we’re here to ensure your technology works harmoniously, tailored to your specific needs.
Our goal is to empower you to stay effortlessly connected and organised in your personal digital space, allowing you to enjoy the benefits of streamlined technology without any hassle.
Shopping for new Technology?
When it comes to picking the right new devices (computer, laptop, iPad, iPhone, tablets, phones, or printers) for your home, we’re here to make things easy. Our job is to help you choose the right devices that fit in perfectly with how you live. Whether you’re into just having a simple tool for getting basic personal stuff done online, cool gadgets for your home, or things to keep you entertained, we’ve got your back. We’ll recommend devices that work for your budget and won’t feel outdated in a blink of an eye. A new computer or laptop today should remain relevant for a decade.
Once you’ve made your selections, we handle data transfer and setup to ensure seamless harmony among your devices. No more confusion about connections or compatibility – we’ve got that covered.
Google Reviews
Rating
Best service Antoon and Timothy 5 stars rebuild our computer from scratch saving Data Thank you again
So last week was a week of stuff... amongst it was a computer registry error - a major meltdown with no way for me to fix it myself 🖥️🎠🛸 I Googled the nearest IT people to me which turned out to be Silver Service IT - and after Antoon mentioned that he used to produce Bay Waka magazine I knew I could trust him - and they could look at my computer straight way - in fact they stayed late to make a start on it while I patted their black cat and calmed down 🐈⬛ 🙂 Between the dynamic duo Antoon and Timothy (and their cat) they were able to restore my files throughout that evening and during the next day (three years of work on one book were in danger! - my fault as my external hardrive's were full and backing up was on the list of jobs to do). They've fixed my computer and upgraded the RAM and set me up with new and better ways of doing things so if anything like this happens again it won't be such a major effort. I didn't cry, much... I can highly recommend these guys 🙂 🏆 #IThelp #silverserviceit #antoonmoonen #baywaka #computerhelp #computerhelptauranga #computermeltdown
The name says it all, but I have to say we struck gold with this team! We recently needed to use this company and I absolutely can not fault this team. They were so helpful, fixed the issues quickly plus were so genuine and caring. Thankyou so very much. We would not hesitate to use this wonderful company again.
Silver Service IT Is a wholly professional company which fixes problems efficiently, with little fuss at a price commensurate with the work done. Highly recommended.
this a thoroughly professional service and would recommend them to everyone
Genuine and curteous service. Always willing to go that extra mile. 5 stars
I highly recommend Silver Service IT. Antoon was so easy to talk to and generous with his time and expertise. He set me up with all I needed and support is only a phone call away. It has made such a difference.Thank you Antoon!
Genuine customer, received faultless service with open & honest communication. Problem expertly diagnosed and solved promptly. Pleasure to recommend Antoon & Silver Service IT.
I can't speak highly enough of the service I received from Silver Service IT. I've called on them on two occasions to 'fix' things related to my computer after two other service had advised my my computer was unfixable! Thanks heaps Silver Services IT Ltd. Your skill level and professionalism is exceptional and I'll never go anywhere else.
Our Technology
WordPress
Woo Commerce
PHP
Ubiquiti
Andriod
TP Link
Synology
Sophos
Logitech
cPanel
Philips
Canon
Brother
Samsung
Asus
Lenovo
Acer
HP
Apple App
Microsoft